Customer Service Rep(05479) - 1150 Hixson Pike

Domino's Franchise•Chattanooga, TN
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to process customer orders and support store operations. The role can be part-time or full-time and offers on-the-job orientation and training, with opportunities to advance into management and other roles. Team members work together to prepare and serve pizza while meeting quality standards and serving customers by phone and in person. The job requires working in a restaurant environment with exposure to varying weather during outdoor tasks, temperatures ranging from a cool walk-in cooler to hot work areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Work is primarily performed standing, with frequent movement and repetitive hand use. The role includes handling supplies and ingredients, operating equipment, and completing store and customer-service tasks.

Requirements

  • Must be at least 16 years old.
  • Comprehend and give correct written instructions.
  • Communicate verbally with customers and coworkers to process orders by phone and in person.
  • Add, subtract, multiply, and divide accurately and quickly; use a calculator if needed.
  • Make correct monetary change.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Coordinate eyes and hands/fingers to make precise, rapid movements accurately.
  • Enter orders using a computer keyboard or touch screen.
  • Stand for most tasks and walk short distances for short durations.
  • Lift and handle deliveries weighing up to 50 pounds and place cases on shelves up to 72 inches high.
  • Perform frequent reaching, bending, repetitive hand use, and forceful forearm and wrist movements.
  • Work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Occasionally navigate stairs or climb a ladder.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas into storage and work areas, including the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and move deliveries using a hand truck, and lift and stock supplies.
  • Perform other store tasks, including occasional maintenance and sign-price changes.
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