Customer Service Rep(04767) - 6391 Carlisle Pike
About The Position
The Customer Service Rep provides friendly customer service while taking and processing orders, preparing Domino’s products, and maintaining store cleanliness and food safety. Team members receive in-store training and may work part-time or full-time. The role offers opportunities to develop and advance within Domino’s, including into management and franchise ownership. The position involves operating store equipment, preparing and stocking ingredients, handling payments and inventory, and working with customers and co-workers in a fast-paced setting. Work may include exposure to varying weather and temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. Physical activities include standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers, including by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make precise, rapid movements with speed and accuracy.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to differentiate between hot and cold surfaces.
- Ability to perform physical tasks including standing, walking short distances, lifting cases weighing up to 50 pounds, carrying supplies, pushing and pulling trays, occasional climbing, stooping, crouching, and continuous reaching and hand use.
- Ability to work in varying and sometimes adverse weather conditions and in store temperatures ranging from approximately 36 degrees in the cooler to 90 degrees and above in some work areas.
Responsibilities
- Demonstrate a friendly, positive attitude and provide great customer service.
- Take orders over the phone and in person, and receive and process telephone orders.
- Address customer concerns.
- Handle cash and make correct monetary change.
- Upsell products.
- Prepare high-quality pizzas and other products.
- Maintain food and portion control, hygiene, and food safety.
- Perform food preparation and general cleaning duties.
- Operate store equipment.
- Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
- Take inventory and complete related paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and co-workers to process orders.
- Unload and stock bulk product deliveries, including lifting and carrying supplies.
- Perform outside tasks such as removing trash.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
