Customer Service Rep(08937) - 11312 Hwy. 15-501 N Suite 100

Domino's Franchise•Chapel Hill, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise, is looking for a friendly and enthusiastic Customer Service Representative. The role involves taking customer orders, answering questions, and helping ensure a positive customer experience. Representatives also contribute to smooth store operations by working as part of a team. The position requires following Domino’s pizza-making standards and procedures, maintaining a clean and professional appearance in accordance with the dress code, and working with hustle and energy in a fast-paced environment. Employees are expected to be friendly and maintain a positive attitude with customers.

Requirements

Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills and ability to find solutions.
Basic computer skills and familiarity with point-of-sale systems.
Must adhere to Domino’s pizza-making standards and procedures.
Must maintain a clean and professional appearance and follow the Domino’s dress code.
Must work efficiently with hustle and energy.
Must be friendly and maintain a positive attitude with customers.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service, including a positive and friendly manner over the phone.
Answer customer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns with patience and understanding.
Work as part of a team to support smooth operations and happy customers.
Prepare pizzas according to Domino’s standards and procedures.
Maintain a clean and professional appearance, follow the Domino’s dress code, and represent the brand positively.