Customer Service Rep(04438) - 261 N. DUPONT HWY., SUITE 3-B

Domino's Franchise • Dover, DE

2d

About The Position

Domino's Pizza is seeking customer service representatives with strong people skills to receive and process customer orders, help prepare products, and support general store operations. The role may be part-time or full-time, with schedules intended to accommodate team members’ other commitments. On-the-job orientation and training are provided, and opportunities for advancement may include management or franchise ownership.

The position involves operating store equipment; stocking ingredients and supplies; preparing products; taking orders by telephone and in person; completing inventory and paperwork; and cleaning equipment and the facility. Work takes place in a pizza store, including areas with temperature extremes, food odors, cornmeal dust, hot equipment, sharp edges, and moving mechanical parts. The role requires frequent standing, reaching, and hand use, as well as occasional lifting and carrying of supplies and navigating stairs or a ladder.

Requirements

• Must be at least 16 years of age.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise, rapid movements with speed and accuracy.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including frequent standing, walking, reaching, and hand use; lifting deliveries weighing up to 50 pounds; and occasional stair or ladder use.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move supplies to storage shelves.
• Perform tasks such as stocking, cleaning, and changing prices on signs as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed