Customer Service Rep(08021) - 250 N US HWY 377 Suite 100
About The Position
The Customer Service Representative works in a fast-paced pizza store environment, helping the team fulfill customer orders efficiently and safely. The role involves serving customers, taking and processing orders in person and by phone, preparing products, and carrying out general store duties. Daytime and evening shifts are available, with scheduling flexibility ranging from one shift per week to five or six shifts per week. On-the-job orientation and training are provided, covering order taking, box labeling, and pizza making. The position offers advancement opportunities within the company, including paths from customer service to management and franchise ownership.
Requirements
- Must be at least 16 years old.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and co-workers, in person and by phone.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to work alone and with others, perform repetitive tasks, work adequately under stress, meet quality standards, satisfy unhappy customers, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical tasks described, including standing, walking, lifting and carrying items weighing up to 50 pounds, pushing trays on a dolly, occasional climbing, bending, crouching, and continuous reaching and hand use.
- Ability to talk and listen on the telephone, use near- and mid-range vision, perceive depth, and distinguish hot from cold surfaces.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
- Prepare products, including pizzas.
- Receive and process telephone orders and orders in person.
- Complete required paperwork.
- Clean equipment and the facility daily.
- Maintain store equipment.
- Communicate with customers and co-workers to process orders.
- Handle monetary transactions and provide correct change.
- Perform other general duties required of store team members.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
