Sales

The Employee Connect • Kansas City, KS

15d • Onsite

About The Position

An established industrial supply distributor is hiring a Customer Service Representative for an onsite integrated supply program. You will be the go-to contact for plant customers ordering parts and supplies. This contract suits a service-minded professional who enjoys solving problems quickly. This is a contract assignment for 6 months with a possible extension. The work setting is onsite and there is 1 opening. The anticipated start date is within the next two to three weeks.

Requirements

• 2 or more years of customer service or inside sales experience
• Proficiency with Microsoft Office and an ERP system
• Clear phone and written communication skills
• Strong follow-through and attention to detail
• Able to work onsite at a customer facility

Nice To Haves

• Industrial, MRO or safety products experience
• SAP or Oracle ERP experience
• Purchasing or procurement background
• Prior work in a fast-paced distribution or industrial setting
• Willingness to cross-train in receiving, shipping and inventory
• Strong record of attendance and safe work habits

Responsibilities

• Process customer orders, quotes and returns accurately
• Answer product, pricing and delivery questions by phone and email
• Source hard-to-find items through vendors and catalogs
• Track open orders and follow up on on late shipments
• Maintain accurate records in the ERP system
• Build strong relationships with onsite plant customers

Benefits

• Consistent weekday schedule
• Clear assignment dates with a possible extension
• Fast, simple application and interview process
• Dedicated recruiter support from application through assignment end

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed