Customer Service Rep(01629) - 32 Gannon Square

Domino's Franchise•Pevely, MO
•Onsite

About The Position

Join the team as a Customer Service Representative at the Pevely, United States location. The role provides customer service and support by taking orders, preparing pizzas, processing transactions, and addressing customer inquiries and issues. It also includes maintaining store cleanliness, working collaboratively with team members, and handling multiple tasks in a fast-paced environment. The position requires standing for extended periods and lifting items weighing up to 25 lbs.

Requirements

  • Excellent customer service skills and a friendly, positive attitude.
  • Strong verbal communication and listening abilities.
  • Basic math skills for handling cash transactions.
  • Ability to follow directions and adhere to company policies and procedures.
  • Flexibility to work various shifts, including weekends and holidays.
  • Physical stamina to stand for extended periods and lift up to 25 lbs.
  • Basic computer skills for order entry and processing.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Team player with a collaborative spirit.
  • Must be able to pass a criminal background check.

Nice To Haves

  • Food handling experience is a plus, but not required.
  • High school diploma or equivalent preferred.

Responsibilities

  • Answer incoming phone calls and take customer orders accurately and efficiently.
  • Prepare and make pizzas according to company standards and customer specifications.
  • Process cash and credit card transactions.
  • Address customer inquiries, resolve issues, and support customer satisfaction.
  • Maintain a clean and organized work environment.
  • Collaborate with team members to ensure smooth operations during busy periods.
  • Assist with cleaning tasks to uphold store cleanliness and hygiene standards.
  • Handle multiple tasks in a fast-paced environment.
  • Lift and move items weighing up to 25 lbs as needed.
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