Customer Service Representative
Security Finance•Irving, TX
•Onsite
About The Position
The Customer Service Representative helps customers with financial needs over the phone and in person. The role provides customer service, markets new and continued business, and prepares and processes loans and income tax returns. No prior finance experience is required; paid on-the-job training is provided. The position is based in an open office environment and offers opportunities to learn and advance within the company.
Requirements
- Customer service experience.
- A customer-centric attitude.
Responsibilities
- Provide outstanding customer service over the phone and in person.
- Market for new and continued customer business.
- Prepare and process loans and income tax returns.
Benefits
- Paid on-the-job training, including hands-on and online training.
- Pay increase incentives associated with training.
- Medical insurance at minimal cost to the employee.
- Dental insurance.
- Life insurance.
- Short- and long-term disability coverage.
- Profit sharing.
- 401(k) with company matching.
- Paid sick time, holidays, and vacation time.
- Monthly bonus potential when the team meets branch goals.
- Career growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
