Customer Service Rep(08067) - 12002 Shadow Creek PKWY.

Domino's Franchise • Pearland, TX

1d • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to take and process customer orders and support general store operations. Team members may work part-time or full-time, with schedules intended to accommodate other commitments. On-the-job orientation and training are provided. The role may offer opportunities for advancement into management and other positions within the company.

General store duties include operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing related paperwork, and cleaning equipment and the facility. The position requires communicating with customers and coworkers in person and by telephone, following written instructions, accurately processing orders and payments, and performing repetitive tasks both independently and as part of a team.

Work takes place in a pizza store and includes exposure to changing indoor and outdoor temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing, walking, occasional sitting, lifting and carrying supplies, pushing or pulling trays, occasional stair or ladder use, bending, crouching, reaching, and continuous hand use. Some deliveries of supplies weigh up to 50 pounds.

Requirements

• Must be at least 16 years old for in-store work; must be at least 18 years old for delivery work.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, bending, crouching, reaching, and frequent hand use; bulk deliveries may weigh up to 50 pounds.
• Ability to use near and mid-range vision, depth perception, and distinguish hot from cold surfaces; talking and hearing are needed for telephone work.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage and work areas, including the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload bulk product deliveries using a hand truck and move supplies to storage.
• Perform other store tasks, including changing prices on signs, washing walls, or maintenance when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed