Customer Service Representative (6188) - Lexington, TN

Domino's Franchise•Lexington, TN
•Onsite

About The Position

Domino’s Pizza is hiring Customer Service Representatives for a store in Lexington, Tennessee. The role offers flexible scheduling and a choice of short or long shifts, with part-time and full-time hours available. Team members provide customer service and take and process orders, while carrying out a range of in-store tasks. The posting describes frequent physical activity and exposure to varying temperatures, food-related odors and dust, hot equipment, sharp edges, and moving mechanical parts. The store is owned and operated by an independent franchisee, which is solely responsible for employment decisions and practices.

Requirements

  • Must be at least 16 years old.
  • Must be able to pass a background check.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to follow directives, perform repetitive tasks, work alone and well with others, work well under stress, meet strict quality control standards, provide excellent customer service, analyze and compile data, and make good judgments and decisions.
  • Ability to lift deliveries weighing up to 50 pounds and place cases on shelves up to 72 inches high.
  • Eye-hand coordination and ability to use hands continuously, including forceful use of forearms and wrists when shaping pizza dough.
  • Ability to talk and hear on the telephone; depth perception, near and mid-range vision, ability to distinguish hot from cold surfaces, and far and night vision for driving.

Responsibilities

  • Provide excellent customer service.
  • Take and process orders using verbal, writing, and telephone skills.
  • Make correct monetary change and handle basic calculations accurately.
  • Follow directives and meet strict quality control standards.
  • Perform repetitive tasks and work independently and collaboratively, including under stress.
  • Analyze and compile data and make sound judgments and decisions.
  • Unload and stock product deliveries, including lifting cases and placing them on shelves.
  • Perform store tasks such as assembling pizzas, handling pizza dough and oven tools, cleaning, stocking ingredients, and answering phones.
  • Occasionally navigate stairs or climb a ladder to change sign prices, wash walls, and perform maintenance.

Benefits

  • Flexible scheduling and choice of short or long shifts.
  • Promotional opportunities, including Shift Lead, Assistant Manager, and General Manager.
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