Customer Service Representative (5424) - Milan, TN
About The Position
Domino’s Pizza is hiring Customer Service Representatives for a store in Milan, Tennessee. The role offers flexible scheduling with short or long shifts and part-time or full-time hours. Representatives take and process orders, provide customer service, handle monetary transactions, and perform store tasks. The position may involve working independently and with others, completing repetitive tasks, and meeting quality-control standards. Promotional opportunities include Shift Lead, Assistant Manager, and General Manager. Work conditions include exposure to changing and sometimes adverse weather during outside tasks, temperature changes between the walk-in cooler and hot work areas, food odors, cornmeal dust, compact work areas, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical duties include unloading and shelving deliveries weighing up to 50 pounds; occasional stair or ladder use; frequent bending, reaching, and hand use; shaping dough; handling pizza tools and boxes; and talking and listening on the telephone. The employer is an independent franchisee, which makes its own employment decisions and is the employee’s employer if hired.
Requirements
- Must be at least 16 years of age.
- Must be able to pass a background check.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Ability to follow directives, perform repetitive tasks, work alone and well with others, work under stress, meet quality-control standards, provide customer service, analyze and compile data, and make sound judgments and decisions.
- Ability to lift deliveries weighing up to 50 pounds.
- Talking and hearing on the telephone; depth perception and near- and mid-range vision for most in-store tasks; ability to differentiate between hot and cold surfaces.
Responsibilities
- Take and process customer orders, including by telephone.
- Make correct monetary change.
- Provide excellent customer service and meet strict quality-control standards.
- Follow directives and perform repetitive tasks, independently and with others.
- Unload deliveries and stock ingredients and supplies.
- Perform store tasks such as cleaning and maintenance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
