Customer Service Rep - JBER

Domino's Franchise•Anchorage, AK
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process customer orders and support store operations. The role may be part-time or full-time and offers on-the-job orientation and training, with opportunities to advance into management or other roles. Candidates must be able to acquire military base access. Team members must be at least 16 years old. The work includes operating store equipment; stocking, preparing products, and handling orders; taking inventory and completing paperwork; and cleaning the equipment and facility. The position involves working in varied temperatures and conditions, including a walk-in cooler, hot work areas, and occasional outdoor tasks. It also requires frequent standing, reaching, hand use, and repetitive movements, along with occasional lifting, carrying, pushing, climbing, and bending.

Requirements

  • Must be at least 16 years of age.
  • Must be able to acquire military base access.
  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical activities described, including standing for most tasks; walking short distances; lifting deliveries weighing up to 50 pounds; carrying items; pushing or pulling trays on dollies; and occasional climbing, bending, crouching, and reaching.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area into storage and work areas, including the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders, communicating with customers and coworkers in person and by phone.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload ingredient and supply deliveries using a hand truck and move items to shelves and storage.
  • Perform occasional outdoor tasks such as removing trash.
  • Complete store tasks such as changing sign prices, washing walls, and performing maintenance when needed.
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