Customer Service Representative
Security Finance•Sumter, SC
•Onsite
About The Position
The Customer Service Representative is the first point of contact for customers seeking financial services, assisting them by phone and in person. No prior finance experience is required; paid, on-the-job training is provided. The role is based in an open office environment and offers opportunities for career advancement. Security Finance provides installment loans and income tax preparation services to local communities.
Requirements
- Customer service experience.
- A customer-centric attitude.
Responsibilities
- Provide outstanding customer service by phone and in person.
- Market to attract new customers and retain existing business.
- Prepare and process loans and income tax returns.
Benefits
- Paid on-the-job training, including hands-on and online training.
- Pay-increase incentives tied to training.
- Medical insurance at minimal cost to the employee.
- Dental insurance.
- Life insurance.
- Short- and long-term disability coverage.
- Profit sharing.
- 401(k) with company matching.
- Paid sick time, holidays, and vacation time.
- Monthly bonus potential when the team meets branch goals.
- Career growth and advancement opportunities.
- Community-service contributions and involvement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
