Customer Service Representative

Synairgy Mechanical•Wailuku, HI

14d•Onsite

About The Position

Synairgy Mechanical is a leading provider of HVAC and IAQ; installation, servicing and maintaining our market (Maui County) area. We specialize in finding cost-effective solutions for our customers whether they are installing HVAC or other IAQ systems for the first time or expanding their existing systems. There are many exciting options for a career in HVACR waiting to be explored. Synairgy has been a trusted HVAC leader on Maui for more than 30 years. We are growing and always looking for reliable, motivated people who want to build a long-term career in the HVAC trade. If you care about quality work, teamwork, and great customer service, you will fit right in. At Synairgy, you will be respected, supported, and given the chance to grow. If you want a career, you can be proud of, we would love to hear from you. If you’re looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you’ve come to the right place!

Requirements

High school diploma or equivalent; additional qualifications a plus
Excellent proofreading, spelling, grammar, arithmetic and business writing skills.
Ability to work under time and backlog pressure for extended periods of time.
Ability to handle multiple tasks efficiently.
Proven experience as a receptionist, administrative assistant, or similar role
Excellent communication and interpersonal skills
Proficient in Microsoft Office Suite and other office software
Strong organizational and multitasking abilities
Attention to detail and accuracy
Ability to work independently and as part of a team
Experience and the physical ability to perform all modern business office clerical roles, including mail distribution.
Proven ability to type 40 or more WPM on a word-processor.
Demonstrate ability to quickly learn new software and technology, with proficiency in Microsoft Office, Adobe, and social media platforms.
Excellent interpersonal and verbal communication skills, including advanced customer service skills on the phone and in person in order to project a professional and efficient image for Synairgy Mechanical .

Responsibilities

Answer and direct phone calls in a polite and professional manner
Greet and assist visitors in a welcoming manner
Manage incoming and outgoing mail and packages
Schedule appointments and maintain calendars
Assist with administrative tasks such as data entry, filing, and document preparation
Coordinate meetings and events as needed
Maintain office supplies, uniforms and equipment
Handle sensitive and confidential information with integrity
Maintain administrative email
Vendor applications, w-9's and state compliance forms, etc.