Customer Service Rep(08834) - 12925 Albemarle Rd

Domino's • Charlotte, NC

5h • $10 - $12

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is hiring a Customer Service Representative to take orders, answer customer questions, and help ensure a positive customer experience. The role involves phone-based customer service as well as working with the team to support smooth store operations. Employees are expected to follow Domino’s pizza-making standards, maintain a clean and professional appearance in accordance with the dress code, work with hustle and energy, and provide friendly service to every customer.

Requirements

• Positive attitude and passion for providing outstanding customer service.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong problem-solving skills.
• Basic computer skills and familiarity with point-of-sale systems.
• Must provide friendly service and maintain a positive attitude with customers.

Nice To Haves

• A love for pizza.

Responsibilities

• Take phone orders accurately and efficiently.
• Provide excellent customer service.
• Answer customer questions about the menu, promotions, and delivery services.
• Address and resolve customer concerns with patience and understanding.
• Work with the team to support smooth operations and happy customers.
• Follow Domino’s pizza-making standards and procedures.
• Maintain a clean and professional appearance and adhere to the Domino’s dress code.

Benefits

• Competitive pay of $10–$12 per hour.
• Health insurance for eligible employees.
• Paid time off for eligible employees.
• 401(k) for eligible employees.
• 50% off pizza.
• Referral bonus.
• Career development and opportunity to grow and advance within the company.
• Flexible scheduling.
• Fun and friendly work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed