Customer Service Rep(05508) - 3205 UNIVERSITY DR

Domino's Franchise • Durham, NC

5d

About The Position

GO Pizza, a locally owned Domino’s franchise based in Durham, is hiring a friendly and enthusiastic Customer Service Representative. The role serves as a voice of the company by taking orders, answering customer questions, and helping ensure a positive customer experience. It also involves working with the team to support smooth store operations. The position requires following Domino’s pizza-making standards, maintaining a clean and professional appearance in accordance with the dress code, and working with energy in a fast-paced environment.

Compensation is $10–$12 an hour. The company describes a fun and friendly work environment, flexible scheduling, opportunities for growth and advancement, and pizza discounts. Health insurance and paid time off are available to eligible employees.

Requirements

• Must be at least 16 years of age.
• Ability to communicate respectfully.
• Ability to work with a team.
• Positive attitude and passion for providing outstanding customer service.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong problem-solving skills.
• Basic computer skills and familiarity with point-of-sale systems.
• Must adhere to Domino’s pizza-making standards and procedures.
• Must maintain a clean and professional appearance in accordance with the Domino’s dress code.

Nice To Haves

• A love for pizza.

Responsibilities

• Take phone orders accurately and efficiently.
• Provide excellent, friendly customer service.
• Answer questions about the menu, promotions, and delivery services.
• Address and resolve customer concerns patiently and understandingly.
• Work as part of a team to support smooth operations and customer satisfaction.
• Follow Domino’s pizza-making standards and procedures.
• Maintain a clean, professional appearance in accordance with the Domino’s dress code and represent the brand positively.
• Work with hustle and energy in a fast-paced environment.

Benefits

• Health insurance for eligible employees.
• Paid time off for eligible employees.
• 50% off the entire menu.
• Career development and opportunity to grow and advance within the company.
• Flexible scheduling.
• Fun and friendly work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed