Customer Service Rep(04451) - 306 Granville Corners

Domino's Franchise•Oxford, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is seeking a friendly and enthusiastic Customer Service Representative. The representative serves as a customer-facing voice of the company, taking orders, answering questions, and helping ensure customers have a positive experience. The role involves phone orders, customer support, resolving concerns, and collaborating with the team to keep operations running smoothly. Employees are expected to follow Domino’s pizza-making standards, maintain a clean and professional appearance in accordance with the dress code, work efficiently in a fast-paced environment, and provide friendly service.

Requirements

Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills.
Basic computer skills and familiarity with point-of-sale systems.
Ability to follow Domino’s pizza-making standards and procedures.
Ability to maintain a clean and professional appearance in accordance with the Domino’s dress code.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service.
Answer customer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns with patience and understanding.
Work as part of a team to ensure smooth operations and happy customers.
Follow Domino’s pizza-making standards and procedures.
Maintain a clean and professional appearance, follow the Domino’s dress code, and represent the brand positively.