Customer Service Representative

U-Haul•La Marque, TX

1d•Onsite

About The Position

U-Haul is seeking a friendly, motivated Customer Service Representative to provide customer support at a U-Haul center. The role involves helping customers with U-Haul products and services, inspecting and maintaining equipment, and using current technology to dispatch and return rental equipment. On-the-job education is provided, including ongoing learning through U-Haul University. U-Haul offers paid hands-on working interviews, a $100 hiring bonus, and a $300 cash bonus upon completion of its Equipment Inspection and Verification certification program, subject to the stated program terms. The job is located at 4701 Gulf Frwy, La Marque, Texas 77568. Applicants must be legally authorized to work in the United States and must not require employer sponsorship. U-Haul states that it will not hire or re-hire nicotine-product users in Texas and other listed states. The work environment includes moderate risks or discomforts, such as working around moving machinery, fumes, or irritant chemicals. Protective clothing or gear may be required. The job involves physical activity, including remaining stationary for extended periods, moving indoors and outdoors, reaching at varying heights, and moving equipment weighing at least 50 pounds, with or without assistance.

Requirements

Valid driver's license and ability to maintain a good driving record.
High school diploma or equivalent.
Must be legally authorized to work in the United States and must not require employer sponsorship.
U-Haul will not hire or re-hire nicotine-product users in Texas, as stated in the posting.

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot, including checking fluid levels.
Answer customer questions and educate customers about products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane; certification is offered through U-Haul after employment.
Drive a forklift; certification is offered through U-Haul after employment.
Participate in ongoing U-Haul education through U-Haul University.
Perform other duties as assigned.

Benefits

Career stability and opportunities for advancement.
Mindset App reimbursement.
Gym Reimbursement Program.
Health insurance and prescription plans, if eligible.
Paid holidays, vacation, and sick days, if eligible.
Life insurance.
MetLaw Legal program.
MetLife auto and home insurance.
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
401(k) Savings Plan.
Employee Stock Ownership Plan (ESOP).
24-hour physician available for kids.
Dental and vision plans.
Business travel insurance.
You Matter EAP.
LifeLock Identity Theft Protection.
Critical Illness/Group Accident Insurance.
Dave Ramsey’s SmartDollar Program.
$100 hiring bonus.
$300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program at retail stores.
Paid hands-on working interviews.