Customer Service Representative

Yessio • St. George, UT

1d • Remote

About The Position

Yessio, LLC is a family-owned provider of customer sales and professional services, established in 2011. This role handles customer service inquiries and verifies account information by telephone or email. The representative helps maintain high customer satisfaction and verifies bank account and employment information, requiring accuracy and attention to detail. The position offers flexible schedules and is available remotely throughout Utah, with offices in Sandy, Utah.

Requirements

• High school diploma or GED.
• Fluency in English.
• Good communication skills.
• Cheerful attitude.
• Ability to learn new skills.
• General computer savvy.
• Self-motivation to improve skills and add value.
• Good attendance and punctuality.
• Basic mathematical skills.
• Accuracy and attention to detail when verifying account, banking, and employment information.

Responsibilities

• Perform inbound and outbound calls.
• Educate customers and build rapport with them.
• Consult with customers to answer inquiries.
• Help set up customer accounts and verify banking and employment information.
• Process customer payments.
• Provide excellent service while achieving quality results.

Benefits

• Paid training.
• Personal recognition for a job well done.
• Performance-based incentives.
• Monthly bonuses.
• Company barbeques.
• Monthly team motivation contests.
• Spacious work area and desks.
• Weekly coaching sessions.
• Employee referral bonus program.
• Medical insurance.
• Dental plans.
• Company-paid holidays.
• Paid time off earned starting on the first day.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED