Customer Service Representative (Fixed Term)

LCBO • Tecumseh, ON

11d • Onsite

About The Position

The LCBO is seeking Summer Customer Service Representatives for a fixed term between May 4, 2026, and September 7, 2026. This role is ideal for individuals passionate about delivering an engaging customer experience. As part of paid training, successful candidates will learn about store operations, customer service, and product knowledge including wine, beer, ciders, and spirits. LCBO Customer Service Representatives will inspire and share their knowledge with customers.

Requirements

• Comfortable working with people (teammates and customers)
• Must be legally allowed to work in Canada (have a valid SIN, Student, or Work Permit)
• Must be at least 18 years old
• Agree to complete a Criminal Background Check, at your own expense, before starting work with the LCBO
• Available to work Friday (5:00 PM – Close)
• Available to work Saturday and Sunday (all day for a 4 to 8 hour shift)
• Available to work Long Weekend Victoria Day weekend
• Available to work Canada Day weekend
• Available to work Civic Holiday weekend
• Available to work Labour Day weekend

Nice To Haves

• Bilingualism (English and French)

Responsibilities

• Serve customers using our cash register system, promptly, courteously and responsibly, providing a positive and memorable customer experience
• Ask for donations for our partner charities (our Spirit of Sustainability Campaign)
• Participate in customer experience and postal code surveys
• Receive product, replenish it on the shelves, face-up products
• Ensure our store is clean, organized and safe for all (clean up spills and broken bottles)
• Lift cases of various sizes and weights (up to 40 lbs/18 kg) repeatedly while standing for long periods

Benefits

• Online learning to support your interests and growth
• Future employment opportunities for eligible employees
• Employee Family and Assistance Program (TELUS Health)
• Discounted services, products and tickets to sporting and entertainment events (WorkPerks)
• You’ll feel good knowing your work is helping make a difference in communities across Ontario

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed