Customer Service Representative (Fixed Term)

LCBO • Sarnia, ON

11d • $21 • Onsite

About The Position

The LCBO is seeking Summer Customer Service Representatives for a fixed-term, on-site role from May 4, 2026, to September 7, 2026. The position focuses on delivering an engaging customer experience in retail stores. As part of paid training, representatives will learn about store operations, customer service, and product knowledge including wine, beer, ciders, and spirits. This role offers the opportunity to inspire customers and share product knowledge, reporting directly to the Store Manager.

Requirements

• Comfortable working with people (teammates and customers)
• You must be legally allowed to work in Canada (have a valid SIN, Student, or Work Permit)
• You must be at least 18 years old
• You agree to complete a Criminal Background Check, at your own expense, before starting work with the LCBO
• Required Availability: Friday (5:00 PM – Close)
• Required Availability: Saturday and Sunday (available all day for a 4 to 8 hour shift)
• Required Availability: Long Weekend (Victoria Day weekend, Canada Day weekend, Civic Holiday weekend, Labour Day weekend)

Nice To Haves

• Bilingualism (English and French) is a bonus

Responsibilities

• Serve customers using our cash register system, promptly, courteously and responsibly, providing a positive and memorable customer experience
• Ask for donations for our partner charities (our Spirit of Sustainability Campaign)
• Participate in customer experience and postal code surveys
• Receive product, replenish it on the shelves, face-up products
• Ensure our store is clean, organized and safe for all (clean up spills and broken bottles)
• Lift cases of various sizes and weights (up to 40 lbs/18 kg) repeatedly while standing for long periods

Benefits

• Online learning to support your interests and growth
• Future employment opportunities for eligible employees
• Employee Family and Assistance Program (TELUS Health)
• Discounted services, products and tickets to sporting and entertainment events (WorkPerks)
• You’ll feel good knowing your work is helping make a difference in communities across Ontario

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed