CUSTOMER SERVICE REPRESENTATIVE-Renton Veterinary Hospital

AmeriVet • Renton, WA

10d • $21 - $22 • Onsite

About The Position

Renton Veterinary Hospital is seeking a dependable, experienced, and team-oriented part-time Customer Service Representative (CSR) to join our growing veterinary team. This position is currently focused on Friday coverage, with opportunities for additional shifts and potential full-time growth in the future as our hospital continues to expand. We are looking for someone who thrives in a fast-paced environment, communicates professionally, multitasks effectively, and understands the importance of both client service and team support in veterinary medicine.

Requirements

• Multi-line phone systems
• Professional email communication
• Customer service and client communication
• Cash handling and payment processing
• Opening and end-of-day closing procedures
• Reconciling payments and daily balances
• Working in a fast-paced, multitasking environment

Nice To Haves

• Veterinary experience is preferred, but strong medical, hospitality, or high-volume customer service backgrounds may also be considered.
• Reliable and accountable
• Comfortable handling multiple priorities at once
• Professional under pressure
• Detail-oriented and organized
• Compassionate toward clients and patients
• A positive contributor to team culture
• Has a reliable form of transportation
• Willing to learn, communicate openly, and help support an efficient and collaborative hospital environment.

Responsibilities

• Answering and managing high-volume phone calls
• Scheduling appointments and assisting clients
• Processing payments and maintaining accurate records
• Supporting front desk workflow and daily hospital operations
• Assisting with client communication via phone, email, and text platforms
• Maintaining a professional, compassionate, and team-focused environment

Benefits

• Part-Time Employee pet care discounts available after 90 days of employment
• Washington Paid Sick Leave provided in accordance with state law
• Tailored development programs, mentorship, and career pathing
• Competitive pay
• performance bonuses
• 401(k) matching
• student loan assistance
• Health, dental, vision, life insurance
• mental health resources
• Generous paid time off and holidays

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed