Customer Service Representative

Domino's Franchise • St. Augustine, FL

1d • Onsite

About The Position

This role is described as an assistant manager position at a Domino’s Pizza store. The employee is responsible for everything that happens during their shift, including cost, inventory, and cash controls, as well as customer relations. They are expected to set an example, follow all company policies and procedures, and expect the same from their crew. Store team members operate equipment, stock ingredients, prepare products, receive and process telephone orders, and clean the equipment and facility approximately daily. Paid training is provided through a Management Development Program, with opportunities for professional growth and advancement. Successful store managers may apply for franchise opportunities after managing a Domino’s Pizza store for at least one year.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Judgment, math skills, and ability to multitask.

Nice To Haves

• Previous experience may allow self-paced learning and faster advancement through the Management Development Program.

Responsibilities

• Oversee everything that happens during the shift.
• Manage cost controls, inventory control, cash control, and customer relations.
• Set an example for the crew and follow all policies and procedures.
• Operate store equipment.
• Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Clean equipment and the facility approximately daily.
• Communicate with customers and co-workers to process orders in person and over the phone.

Benefits

• Paid training
• Professional growth and advancement opportunities
• Potential to apply for franchise opportunities after successfully managing a Domino’s Pizza store for at least one year

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed