Customer Service Rep(06066) - 23415 Three Notch Road, Unit 1109

Domino's Franchise • California, MD

1d • Onsite

About The Position

The Customer Service Representative (CSR) is a front-line customer care role in Domino’s Store Operations. CSRs take customer orders, provide friendly service, handle cash, and support Pizza Makers with toppings and dough. The role also involves helping maintain a clean customer area and may include assisting with pizza making. The position offers training and support, flexible hours, and opportunities for career progression.

Requirements

• Exceptional and positive attitude.
• Must be at least 16 years of age.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-Team Members in person and over the phone.
• Ability to talk and hear on the telephone.
• Near- and mid-range vision for most in-store tasks, depth perception, and ability to differentiate between hot and cold surfaces.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to stand for long periods; most tasks are performed from a standing position.

Responsibilities

• Take orders over the phone and in person.
• Greet customers within 10 seconds and build relationships with them.
• Upsell products.
• Handle cash and make correct monetary change.
• Keep the customer area clean.
• Assist Pizza Makers with toppings and dough.
• Enter and process orders using a computer keyboard or touch screen.
• Communicate with customers and co-Team Members to process orders.

Benefits

• Flexible hours
• Fast career progression
• Training opportunities and rewards
• Greater variety of work
• Smaller teams and opportunities to make friends

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed