Customer Service Representative

U-Haul•Orlando, FL

13d•Onsite

About The Position

U-Haul is seeking a friendly, motivated Customer Service Representative to support customers and help maintain equipment at its Orlando, Florida location. Working as part of a supportive team, the representative assists customers with U-Haul products and services, uses technology to dispatch and return equipment, and inspects and maintains equipment. On-the-job education is offered, including ongoing learning through U-Haul University and opportunities to obtain propane-filling and forklift certifications. The position includes two paid hands-on working interviews, a $100 hiring bonus, and a $300 cash bonus upon completing U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program at retail stores. Applicants must be legally authorized to work in the United States without employer sponsorship. U-Haul states that it does not hire or re-hire nicotine users in Florida and other listed states. The work involves moderate risks or discomforts and may require safety precautions and protective gear. It also involves physical exertion, including standing for extended periods, moving indoors and outdoors, reaching at varying heights, and moving equipment weighing at least 50 pounds, with or without assistance.

Requirements

Valid driver’s license and ability to maintain a good driving record.
High school diploma or equivalent.
Must be legally authorized to work in the United States and must not require employer sponsorship.
Must be able to perform the described physical tasks, including moving equipment weighing at least 50 pounds, assisted or unassisted.

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot, including checking fluid levels.
Answer customer questions and educate customers about products and services.
Prepare rental invoices and accept equipment returned from rentals.
Install hitches and trailer wiring.
Fill propane; certification is offered through U-Haul upon employment.
Drive a forklift; certification is offered through U-Haul upon employment.
Perform other duties as assigned.
Participate in ongoing U-Haul education through U-Haul University.

Benefits

Career stability and opportunities for advancement.
Mindset App reimbursement.
Gym reimbursement program.
Health insurance and prescription plans, if eligible.
Paid holidays, vacation, and sick days, if eligible.
Life insurance.
MetLaw legal program.
MetLife auto and home insurance.
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
401(k) Savings Plan.
Employee Stock Ownership Plan (ESOP).
24-hour physician available for kids.
Dental and vision plans.
Business travel insurance.
You Matter EAP.
LifeLock Identity Theft Protection.
Critical Illness/Group Accident Insurance.
Dave Ramsey’s SmartDollar Program.
$100 hiring bonus.
$300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program at retail stores.
Two paid hands-on working interviews.
On-the-job education.