Customer Service Representative
Uline•Naples, FL
•$25 - $30•Onsite
About The Position
Uline is hiring a Customer Service Representative at its Florida Branch in Naples. The role focuses on building customer relationships, providing solutions, and delivering responsive service. The representative will receive hands-on training and ongoing support, with opportunities to develop problem-solving and communication skills and advance within a stable, growing company. The position is full-time and on-site, with various shifts available.
Requirements
- High school diploma or equivalent.
- Excellent problem-solving, listening, and communication skills.
Nice To Haves
- Bachelor's degree preferred.
- Prior customer service experience is a plus.
Responsibilities
- Process customer orders, make product recommendations, and handle account inquiries using Uline technology.
- Answer customer questions about products, pricing, and shipping.
- Build customer relationships by phone, email, and chat.
- Understand customer needs and recommend appropriate Uline solutions.
- Help customers use Uline's website and online ordering.
Benefits
- Complete health insurance coverage.
- 401(k) with a 6% employer match starting on the first day.
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition assistance for professional continuing education.
- Modern facilities, a fitness center, and a walking trail.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
