Customer Service Representative (CSR)
Refloor•Troy, MI
•$24 - $30•Onsite
About The Position
This role is for a driven individual who thrives in a busy environment and enjoys achieving results. The Customer Service Representative (CSR) will handle high call volumes, remain focused under pressure, and effectively convert customer interactions into booked appointments. This position offers a structured system, ongoing coaching, and daily performance feedback, ensuring clarity and measurable outcomes. It is not an easy job, but it is ideal for those seeking to perform, improve, and succeed.
Requirements
- Can handle high call volume
- Stays sharp under pressure
- Consistently turns conversations into booked appointments
- Is coachable and competitive
- Does not get discouraged by rejection
- Wants clear expectations and measurable results
Responsibilities
- Handle inbound & outbound calls
- Identify customer needs
- Set qualified appointments with decision-makers
- Track activity and follow a structured process
Benefits
- Weekly Spiffs/Contests
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
