Customer Service Rep/Pizza Artist! Domino's Pizza - East Memphis

Domino's Franchise•Memphis, TN
•Onsite

About The Position

Domino’s Pizza is seeking a customer service representative to help make, bake, or take pizzas and serve customers. The role may be part-time or full-time, with schedules intended to accommodate team members’ other commitments. On-the-job orientation and training are provided, and advancement opportunities may include management and franchise ownership. Team members operate store equipment, stock and prepare ingredients and products, process telephone and in-person orders, take inventory, complete paperwork, and clean equipment and the facility. Work involves customer and coworker communication, order entry by computer keyboard or touch screen, and handling food, supplies, and equipment in a fast-paced store environment. The job is primarily performed standing and includes frequent reaching and hand use, repetitive tasks, and occasional lifting, carrying, pushing, pulling, climbing, stooping, and crouching. Work conditions may include temperature changes, cooler temperatures, hot surfaces, food odors, cornmeal dust, cramped spaces, sharp edges, and moving mechanical parts.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, reaching, frequent hand use, and handling deliveries weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage and work areas, including the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload ingredient and supply deliveries using a hand truck and stock items on shelves.
  • Use store tools and equipment, including a pizza cutter and pizza peel, as needed.
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