Customer Service Rep/Pizza Artist! Germantown, TN

Domino's Franchise•Germantown, TN
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to prepare, bake, and serve pizzas and help customers during the busy hours of the day and night. The role may be part-time or full-time and offers schedules intended to accommodate other commitments. On-the-job orientation and training are provided, and opportunities for advancement may include management and franchise ownership. Team members operate store equipment, stock ingredients and supplies, prepare products, receive and process telephone orders, take inventory, complete related paperwork, and clean equipment and the facility. They communicate with customers and coworkers in person and by phone, enter orders using a computer keyboard or touch screen, and handle money accurately. The work involves standing for most tasks, frequent walking and reaching, repetitive hand use, and occasional lifting, carrying, pushing, pulling, climbing, stooping, bending, and crouching. Conditions can include varying weather during outside tasks, changing temperatures, food odors, cornmeal dust, cramped spaces, hot oven surfaces, sharp edges, and moving mechanical parts.

Requirements

  • Must be at least 16 years of age.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the stated physical tasks, including frequent standing, walking, reaching, and hand use; lifting deliveries weighing up to 50 pounds; and occasional climbing, bending, stooping, crouching, pushing, and pulling.
  • Ability to work around varying weather, temperature changes, food odors, cornmeal dust, cramped quarters, hot surfaces, sharp edges, and moving mechanical parts.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Enter customer orders using a computer keyboard or touch screen.
  • Handle monetary transactions and make correct change.
  • Unload and move deliveries, stock shelves, and move trays using dollies.

Benefits

  • On-the-job orientation and training.
  • Opportunities for advancement, potentially into management or franchise ownership.
  • Schedules described as accommodating other commitments.
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