Customer Service Rep/Pizza Artist! Byhalia, MS

Domino's Franchise•Byhalia, MS
•Onsite

About The Position

The Customer Service Rep/Pizza Artist helps the Domino’s team prepare and serve pizzas during busy hours. The role includes customer service and store operations, with schedules described as accommodating employees’ other commitments. On-the-job orientation and training are provided. The company describes opportunities for career growth, including advancement into management and franchise ownership. Applicants must be at least 16 years old. Team members operate equipment, stock ingredients and supplies, prepare products, process telephone orders, take inventory, complete related paperwork, and clean equipment and the facility. The position involves working with customers and co-workers in person and over the phone, entering orders by computer keyboard or touch screen, and meeting quality standards in a fast-paced store environment. The work involves standing for most tasks, frequent reaching and hand use, and other physical activities such as walking, lifting, carrying, pushing or pulling trays, occasional climbing, and bending or crouching. Conditions may include varying outdoor weather, temperatures ranging from 36 degrees in the cooler to 90 degrees or higher in some work areas, food odors, cornmeal dust, cramped spaces, and hot surfaces or tools near the oven.

Requirements

  • Must be 16 years of age or older.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make rapid, accurate movements with the eyes, hands, and fingers.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical demands described, including prolonged standing, frequent reaching and hand use, and lifting deliveries weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders, and communicate with customers and co-workers in person and by phone.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Enter orders using a computer keyboard or touch screen.
  • Unload and move product deliveries, including lifting and stacking cases on shelves.
  • Meet store quality-control standards and work with team members to complete store activities.
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