Customer Service Representative

Uline • Pleasant Prairie, WI

5d • $27 - $32 • Onsite

About The Position

Uline is hiring a Customer Service Representative at its Kenosha Branch. The role focuses on building customer relationships, providing solutions, and delivering customer service. The company provides hands-on training, ongoing support, and tools to help employees develop their skills and pursue long-term career growth. All positions are on-site.

Requirements

• High school diploma or equivalent.
• Excellent problem-solving, listening, and communication skills.

Nice To Haves

• Bachelor’s degree preferred.
• Prior customer service experience is a plus; training is provided for candidates eager to learn.

Responsibilities

• Process customer orders, make product recommendations, and handle account inquiries using company technology.
• Answer customer questions about products, pricing, and shipping.
• Build business relationships with customers over the phone, email, and chat.
• Understand customer needs and recommend appropriate Uline solutions.
• Help customers navigate Uline’s website and online ordering.

Benefits

• Complete health insurance coverage.
• 401(k) with a 6% employer match starting on day one.
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program covering professional continuing education.
• Café with affordable daily meal options from local restaurants.
• On-site fitness center and walking paths.
• Clean, modern facilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED