Retail Sales Associate -- Home Outlet

E C Barton & Company • Mooresville, NC

1d • $17 - $19 • Onsite

About The Position

The Customer Service Representative (Retail Sales Associate) plays a key role in creating a positive shopping experience for Home Outlet customers. The role involves greeting and assisting customers, providing knowledgeable product recommendations, processing sales transactions, and maintaining store presentation standards. The representative supports overall store operations and helps ensure a safe and welcoming environment.

Requirements

• High school diploma or GED.
• Basic reading, writing, and math skills.
• Ability to communicate clearly and professionally with customers and team members.
• Strong interpersonal skills and a customer-first mindset.
• Ability to work collaboratively in a team-oriented environment.
• Comfort with basic technology and point-of-sale systems.
• Ability to climb ladders and lift or move items weighing up to 80 pounds.
• Ability to perform physical tasks for extended periods in a retail environment.

Nice To Haves

• Previous retail or customer service experience.

Responsibilities

• Greet customers in a friendly, professional manner in-store and by phone.
• Provide information about product availability, pricing, and use.
• Deliver outstanding customer service to encourage repeat business.
• Assist in selling merchandise and support team members in achieving sales goals.
• Process customer purchases accurately using the point-of-sale system.
• Cut materials such as carpet, vinyl, and padding to customer specifications.
• Assist customers with safely loading purchased materials into their vehicles.
• Move merchandise from the receiving area to the sales floor and ensure correct placement.
• Tag products with pricing labels according to store guidelines.
• Maintain a clean, safe, and organized store by straightening displays and covering materials as needed to prevent weather damage.
• Perform regular inventory counts and update inventory records.
• Operate forklifts and other equipment safely and in accordance with company procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED