Customer Service Rep(02341) - 1040 Villa Rd

Domino's Franchise•Springfield, OH

3d•Onsite

About The Position

Domino's Pizza is seeking customer service representatives with strong people skills to handle customer orders and support store operations. The position offers flexible scheduling and may be part-time or full-time. Employees receive on-the-job orientation and training, and may have opportunities to grow into management. Additional information describes shift leadership responsibilities, including managing a staff of 3 to 30 people, motivating the team, and modeling high standards of conduct and customer service. The role may also involve delivery-related requirements, including a valid driver's license, an insured reliable vehicle, and a clean driving record.

Requirements

Must be at least 16 years old; the additional shift leadership information states a minimum age of 18.
Ability to communicate verbally with customers and coworkers, including a clear and upbeat speaking voice on the phone.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Dependable, reliable, punctual, prompt, responsible, outgoing, energetic, personable, and self-motivated; able to learn quickly.
For the shift leadership and delivery-related information: experience leading a team; a clean driving record and ability to pass a Motor Vehicle Record check; access to a reliable insured vehicle; and a valid driver's license.
Willingness to work when needed, including weekends and holidays.

Responsibilities

Operate store equipment.
Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders and take customer orders in person.
Take inventory and complete related paperwork.
Clean equipment and the facility approximately daily.
Communicate with customers and coworkers to process orders using the phone and a touch-screen computer system.
Enter orders using a computer keyboard or touch screen.
For shift leadership duties described in the posting, manage and motivate a staff of 3 to 30 people and help ensure team members are in the right place and doing the right work.
Serve as a role model by being punctual, maintaining a positive attitude, and meeting high standards for conduct and appearance.