Customer Service Rep(07091) - 11416 Canyon Road E

Domino's Franchise•Puyallup, WA

14h

About The Position

The Customer Service Representative greets customers, answers phones, takes orders, and prepares pizza while providing excellent customer service. The role involves operating store equipment; stocking ingredients; preparing products; processing telephone orders; taking inventory and completing related paperwork; and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also includes duties and requirements for team members in driver or store-management positions; those additional driving duties are not inherent to the Customer Service Representative role.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Eye-hand coordination and ability to make precise, rapid movements.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for most tasks and perform frequent reaching and continuous hand use.
Ability to lift and stock deliveries weighing up to 50 pounds, including lifting items from the floor onto shelves up to 72 inches high.
Ability to occasionally carry items such as pizza sauce weighing 30 pounds and trays of dough weighing approximately 12 pounds.
Ability to occasionally climb stairs or a ladder, bend, crouch, or squat, and push or pull trays on dollies.
Ability to work around hot surfaces and tools, sharp edges, moving mechanical parts, food odors, cornmeal dust, cramped spaces, and changing temperatures.
For driver positions only: valid driver's license with a safe driving record meeting company standards; access to an insured vehicle for delivery; ability to navigate and locate addresses; and ability to travel through adverse terrain and multi-story buildings while carrying products.

Responsibilities

Greet customers and provide excellent customer service.
Answer phones and communicate with customers and coworkers to take and process orders in person and over the phone.
Prepare pizza and other products.
Operate store equipment.
Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.