Customer Service Rep(07091) - 11416 Canyon Road E

Domino's Franchise•Puyallup, WA

22h•Onsite

About The Position

The Customer Service Representative greets customers, answers phones, takes orders, prepares pizza, and provides excellent customer service. The position also involves operating store equipment; stocking ingredients and supplies; preparing products; processing telephone orders; taking inventory; completing associated paperwork; and cleaning equipment and the facility. Orientation and training are provided on the job. The listed pay is $17.13–$17.50 per hour, plus tips. Paid sick leave is provided under Washington State law, and qualifying full-time employees are offered employer-sponsored medical benefits. The general store-team-member description also covers communication, order entry, equipment use, food preparation, cleaning, stocking, and inventory tasks. Work involves standing for most tasks, frequent walking and reaching, repetitive hand use, and occasional lifting, carrying, pushing, bending, crouching, climbing stairs, or using a ladder. Deliveries of bulk products may require unloading and stocking items weighing up to 50 pounds. The work environment can include temperature changes, hot surfaces and tools, food odors, cornmeal dust, cramped spaces, sharp edges, and moving mechanical parts. Additional duties and requirements described for driver or store-management team members include delivering products by car, distributing flyers and door hangers, having a valid driver's license and access to an insured vehicle, and navigating delivery locations and stairs. The posting does not specify that these additional duties apply to this customer service role.

Requirements

Ability to understand and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Ability to enter orders using a computer keyboard or touch screen.
Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to lift and stock cases weighing up to 50 pounds, as described for team members.
Ability to stand for most tasks and perform frequent reaching and hand use.

Responsibilities

Greet customers and provide excellent customer service.
Answer phones and receive and process customer orders, including orders taken in person.
Prepare pizza and other products.
Operate store equipment.
Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Unload and stock bulk product deliveries, which may occur twice a week or more.