Customer Service Representative (1400) - Trenton, TN
About The Position
Domino’s Pizza is hiring Customer Service Representatives for a store operated by an independent franchisee. The role involves taking and processing orders, providing customer service, handling money and making change, and carrying out store tasks. The position offers flexible scheduling and short or long shifts, with part-time and full-time hours available. Promotional opportunities may include Shift Lead, Assistant Manager, and General Manager. The work takes place in a compact store environment and may involve exposure to changing temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts. Duties include handling deliveries, stocking shelves, cleaning, preparing pizzas, answering phones, and other tasks requiring frequent standing, bending, reaching, and use of hands. Deliveries may include items weighing up to 50 pounds. The position is with an independent franchisee, which is solely responsible for employment decisions and policies for the store. If hired, the franchisee—not Domino’s corporate entities—will be the employer.
Requirements
- Must be at least 16 years old.
- Must be able to pass a background check.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Ability to follow directives, perform repetitive tasks, work alone and with others, work well under stress, meet strict quality-control standards, provide excellent customer service, analyze and compile data, and make sound judgments and decisions.
- Ability to handle deliveries weighing up to 50 pounds.
- Ability to perform the physical duties described, including frequent standing, bending, reaching, and hand use.
- Talking and hearing ability for telephone work; depth perception and near- and mid-range vision for most in-store tasks; ability to distinguish hot from cold surfaces.
- Far and night vision required for driving.
Responsibilities
- Take and process customer orders, including by telephone.
- Provide excellent customer service.
- Handle money and make correct change.
- Follow directives and perform repetitive tasks while meeting quality-control standards.
- Unload product deliveries using a hand truck and stock ingredients and supplies.
- Prepare pizzas and handle pizza-making tools and supplies.
- Clean work areas and perform other store tasks, including occasional maintenance and sign-price changes.
- Work independently and cooperatively with others, including under stress.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
