Customer Service Representative (6177) - McKenzie, TN

Domino's Franchise•Senatobia, MS

1d•Onsite

About The Position

Domino's Pizza is hiring Customer Service Representatives for a store owned and operated by an independent franchisee. The role offers short or long shifts and flexible scheduling, with part-time and full-time hours available. Representatives take and process customer orders, provide customer service, and perform in-store tasks. The position may involve working alone or with others, following directives, and meeting quality-control standards. The work environment includes compact work areas and exposure to food odors, cornmeal dust, hot surfaces and tools, moving mechanical parts, and changing temperatures, including a cooler and areas that may reach 90 degrees or more. Outside tasks may involve varying or adverse weather. Physical duties include handling deliveries weighing up to 50 pounds, stocking shelves, bending, reaching, climbing occasionally, and continuously using hands to prepare pizzas and handle related tools and materials. The independent franchisee, not Domino's corporate entities, is the employer and makes employment decisions, including those concerning hiring, compensation, benefits, staffing, and scheduling.

Requirements

Must be at least 16 years of age.
Must be able to pass a background check.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Ability to follow directives, perform repetitive tasks, work alone and with others, work well under stress, meet quality-control standards, provide customer service, analyze and compile data, and make sound judgments and decisions.
Ability to lift deliveries weighing up to 50 pounds and perform the physical duties described in the posting.
Talking and hearing on the telephone; depth perception and near- and mid-range vision for most in-store tasks; ability to distinguish hot from cold surfaces.

Responsibilities

Take and process orders using verbal, writing, and telephone skills.
Provide excellent customer service.
Follow directives and meet strict quality-control standards.
Handle monetary transactions and make correct change.
Unload and stock deliveries, including lifting cases weighing up to 50 pounds.
Perform in-store tasks such as assembling pizzas, handling pizza-making tools, cleaning, and answering phones.
Remove trash and perform other outside tasks as needed.