Customer Service Rep(1916)- 1300 Humiston Ave #300

Domino's Franchise•Worthington, MN
•Onsite

About The Position

Domino’s Pizza is hiring a Customer Service Representative/Pizza Maker to help prepare and serve pizzas and process customer orders. The role may be part-time or full-time, and schedules may accommodate other commitments. On-the-job orientation and training are provided. Team members may have opportunities to advance from customer service into management or other roles within the company. General duties include operating store equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The position involves working with customers and coworkers, performing repetitive tasks, and meeting quality standards in a fast-paced food-service environment. Work conditions can include changing or adverse weather during outside tasks; temperatures ranging from approximately 36°F in the cooler to 90°F or higher in some work areas; food odors and cornmeal dust; cramped spaces; and hot surfaces, sharp edges, and moving mechanical parts. Most tasks are performed standing, with short-distance walking and occasional desk-based paperwork. The role also involves lifting, carrying, pushing or pulling trays, climbing infrequently, bending, crouching, reaching, and frequent hand use.

Requirements

  • Must be at least 15 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands of the role, including standing, walking, lifting, carrying, pushing or pulling, occasional climbing, bending, crouching, reaching, and continuous hand use.
  • Ability to lift and stack delivery cases weighing up to 50 pounds onto shelves up to 72 inches high.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders, and communicate with customers and coworkers in person and by phone.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and move deliveries, including lifting and stacking cases on shelves.
  • Use a computer keyboard or touch screen to enter orders.
  • Make pizzas and use pizza-making tools, including a pizza peel and cutter.
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