Customer Service Rep(06907) - 1916 Baird Farm Road

Domino's Franchise•Arlington, TX

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to take and process customer orders and perform general store duties. The position offers flexible scheduling that may work around school or other commitments, and opportunities for advancement into management or franchise ownership. On-the-job orientation and training are provided. Team members operate store equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility. The role involves working with customers and co-workers in person and over the phone, using a computer keyboard or touch screen, and meeting quality-control standards. Work includes standing for most tasks, frequent reaching and hand use, and occasionally lifting and carrying supplies weighing up to 50 pounds. The work environment may include temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to stand for most tasks, walk short distances, and perform frequent reaching and hand-use tasks.
  • Ability to lift and move deliveries weighing up to 50 pounds.
  • Ability to work in conditions that may include temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and take customer orders in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and co-workers to process orders.
  • Unload deliveries using a hand truck and move supplies to storage shelves.
  • Meet quality-control standards and perform repetitive tasks as needed.
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