Customer Service Rep(09254) - 300 S. Ave. D

Domino's Franchise•Burkburnett, TX
•Onsite

About The Position

Domino’s Pizza is seeking a customer service representative with strong people skills to receive and process orders and perform general store-team duties. The role may be part-time or full-time and offers opportunities for advancement, including progression into management. On-the-job orientation and training are provided. Team members operate store equipment; stock ingredients and supplies; prepare products; take telephone and in-person orders; take inventory and complete related paperwork; and clean equipment and the facility. Work takes place in a pizza store, with exposure to changing temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts. The role involves frequent standing, reaching, hand use, and food preparation, as well as occasional lifting, carrying, pushing, climbing, bending, and crouching.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to make rapid, accurate hand and finger movements and enter orders using a computer keyboard or touchscreen.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, and make judgments and decisions.
  • Ability to lift and handle deliveries and supplies weighing up to 50 pounds, and to perform the physical activities described for the role.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers and coworkers in person and by phone.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries and move, carry, and stock supplies and ingredients.
  • Perform other store tasks, including changing sign prices and occasional maintenance or cleaning tasks.
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