The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role requires setting a positive example, following all policies and procedures, and ensuring the crew follows them as well. Duties include staffing, paperwork, food management, working to a schedule, maintaining store standards and cleanliness, marketing, customer service, attendance and punctuality, and supporting profitability. The position also involves general store-team tasks such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. Advancement opportunities may include General Manager, franchisee, or Manager Corporate Operations. The work includes standing for most tasks, walking, occasional sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and using hands continuously. Delivery-related work may involve driving and carrying products to customers. Working conditions may include adverse weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The role requires communication with customers and coworkers, basic arithmetic, handling money, entering orders on a keyboard or touch screen, and making judgments and decisions under stress. A valid driver's license with a safe driving record and access to an insured vehicle are required for delivery duties.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed