Customer Service

HAGGARD & STOCKING ASSOCIATES INC • Evansville, IN

9d • Onsite

About The Position

This is the job you have been looking for! You want regular hours; Monday through Friday, 8:00
– 5:00
– check. You want a competitive salary
– check. You want to have an impact
– check. We have the role for you if you like some variety to your day. You must enjoy interacting with customers, vendors, and sales members. Your success will come with attentive sourcing, accurate order entry and timely follow-up. Come be our best Customer Service Representative!

Requirements

• Ability to multi-task, prioritize and manage time
• Proficiency in Microsoft Excel, Word and Power Point
• High School Diploma required
• Experience in a fast-paced environment preferred
• Experience in customer service setting preferred

Nice To Haves

• Some college preferred
• P21 knowledge preferred
• Product knowledge preferred - MRO products, fasteners, metalworking, construction and safety

Responsibilities

• Customer contact via telephone, and/or, in person
• Entering customer orders
• Quoting customer pricing, both verbally and electronically
• Expediting customer orders and direct purchase orders when customer inquires
• Negotiating pricing with customers and vendors
• Interaction with outside sales personnel
• Interaction with vendor representatives
• Pricing large spreadsheet type quote packages (Excel)
• Quick decision making ability
• Other duties may be assigned by manager

Benefits

• Competitive Salary
• Medical, dental, vision and life insurance available
• Paid vacation, holidays, and sick/personal leave
• Performance-based quarterly bonus/profit-sharing when the company meets its financial goals
• Company 401K matching program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree