Customer Service
About The Position
REVIVAL NEW YORK, a textiles production & distribution company based in Staten Island NY with production facilities in Egypt, is seeking an experienced and self-driven In-House Office Administrator to thrive in a fast-paced business. The ideal candidate must be able to adapt to changing demands and needs while maintaining composure and providing thoughtful suggestions for improvement. Our product lines include: Bedding (sheets, pillowcases, pillows, mattress pads, encasements, pillow tops, etc.), terry (all towel products), rugs, shower curtains, robes, and slippers. This position is based in Staten Island, NY, and local candidates are preferred. Reliable transportation is required.
Requirements
- High School Diploma or equivalent, three to five years related experience, or equivalent combination of education and experience.
- Excellent verbal and written communication skills.
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
- Acute attention to detail.
- Ability to work on complex projects with general direction and minimal guidance.
- Ability to deal effectively with a diversity of individuals at all organizational levels.
- Good judgement with the ability to make timely and sound decisions
- Creative, flexible, and innovative team player
- Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
- Ability to work independently and as a member of various teams and committees.
- Demonstrated ability to plan and organize projects.
- Experienced with Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Mail
Nice To Haves
- Familiarity with warehouse management software a plus.
- Knowledge of Fishbowl ++
- Working knowledge of Google Suite preferred
Responsibilities
- Receive & route all incoming calls; take inquiries
- Engage with all visitors
- Manage email correspondence for company
- Coordinate shipping though FedEx online, etc.; familiarity with using online portals
- Greet vendors; liaise with current clients
- Review incoming mail
- Prepare outgoing mail
- Communicate with Driver’s as needed
- Complete & communicate order status, customer requests, updates, inputs, etc.
- Fulfill “sample” requests
- Input & process orders; data entry
- Add new vendor accounts
- Interact with Sales Team
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
