Customer Service Rep(07160) - 710 N Anderson

Domino's Franchise • Ellensburg, WA

4d

About The Position

The Customer Service Representative provides general customer support, including answering phones, taking customer orders, keeping work and customer areas clean and stocked, greeting in-store customers promptly and warmly, running errands, operating the cash drawer and processing credit cards, and assisting with other store functions as needed. The role involves customer service, payment processing, food handling, and assisting with menu preparation and inventory.

Requirements

• Strong verbal communication skills.
• Ability to use a POS system.
• Maintain confidentiality.
• Excellent organization, prioritization, accuracy, and time-management skills.
• Ability to multitask and stay focused on priority activities in a hectic, changing environment.
• Ability to maintain accuracy, completeness, and correctness in work.
• Ability to bend, twist, and stand for long periods, and lift or push objects weighing over 40 pounds.
• Customer-focused approach and care for the customer experience.
• Proactive approach to getting work done and engaging assistance from various sources.
• Ability to accept direction and course correction proactively.
• Willingness to take on unfamiliar tasks with a can-do attitude.
• Ability to work as part of a team; positive, flexible, and adaptable attitude.
• Ability to communicate positively, compassionately, and fairly under stressful situations.
• Positive attitude in the face of challenges, uncertainty, and change.

Responsibilities

• Greet every customer.
• Demonstrate a complete understanding of menu items and ingredients.
• Take food orders efficiently and accurately.
• Resolve customer issues in a friendly, service-oriented manner and relay information to a supervisor.
• Operate the cash register; accept cash and credit card payments, count accurately, and provide correct change.
• Clean and stock work and customer areas.
• Follow proper food handling procedures, including wrapping, labeling, dating, stocking, storing, rotating, and checking product temperatures.
• Assist with preparing, cutting, and boxing menu items as needed.
• Receive inventory and move or lift food and beverage products and supplies.
• Answer phones, run errands, and assist with other store functions as needed.

Benefits

• Paid sick leave per Washington law.
• Paid family and medical leave per Washington law.
• Tips as other compensation.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed