Seasonal Customer Service Representative

Tailored Brands•Greenville, SC

1d•$14 - $18•Onsite

About The Position

K&G Fashion Superstore is hiring a Seasonal Customer Service Representative to support customers and store operations. The role is responsible for delivering a customer-focused experience, processing purchases and other transactions accurately, and helping maintain merchandise and store areas. Representatives also stay informed about product details, point-of-sale procedures, promotions, and advertisements. The position is part-time and pays $14.00–$17.50 per hour.

Requirements

Provide customer-focused service and deliver a positive customer experience.
Be willing to learn and adapt to new programs.
Work well and consult with associates at all levels, contributing to a positive work environment.
Stand and walk for most of the work shift; frequently bend, squat, and twist; lift up to 50 pounds; climb a ladder to reach merchandise or supplies; and distinguish fabric patterns and colors.

Responsibilities

Handle customer purchases, returns, exchanges, store credits, and discounted transactions according to standard operating procedures, while properly securing cash and other negotiable documents.
Use suggestive selling techniques while assisting customers and responding to their inquiries and needs.
Assist with merchandise replenishment, store layout, recovery, general housekeeping, and monitoring and maintaining floor stock and fitting room areas.
Maintain awareness of product knowledge, point-of-sale instructions, merchandise promotions, and advertisements.