Customer Service Representative- Rochester, VT
About The Position
Bar Harbor Bank & Trust is seeking a Customer Service Representative for its Rochester, Vermont branch. As a first point of contact for customers, this role supports day-to-day financial needs, builds trusted relationships, and contributes to the bank’s success. The position focuses on developing general banking knowledge and mastering routine transactions, including account opening. This is a 40-hours-per-week role in a fast-paced, collaborative, and engaging environment. The listed pay range is $16.00–$20.00; compensation depends on factors including experience, skills, and geographic location.
Requirements
- Interest and experience in customer service.
- Working knowledge of Windows.
Responsibilities
- Assist customers in identifying their financial needs and recommend additional products and services.
- Recognize opportunities and make referrals for loans, trusts, investments, insurance, and other bank services.
- Develop banking knowledge and contribute to branch goals, including deposits and loans.
- Build trusting relationships with individuals in the communities served.
- Participate in and advocate for community growth and prosperity.
- Process customer transactions promptly, efficiently, courteously, and professionally.
- Provide exceptional customer service, resolve inquiries effectively, and follow through with customers.
- Master routine banking transactions, including account opening.
Benefits
- Competitive pay
- Referral incentives
- Employee stock purchase plan
- Medical, dental, vision, and life insurance plans
- Paid holidays
- 401(k) plan
- Paid time off
- Wellness program
- Continuing education benefits
- Opportunities for growth and advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
