Customer Service Rep - Southside

Domino's Franchise • Anchorage, AK

1d • Onsite

About The Position

The Customer Service Representative helps Domino’s prepare and sell pizzas while providing service to customers in person and over the phone. The position is suitable for part-time or full-time schedules, and the company describes opportunities to advance into management and other roles. On-the-job orientation and training are provided.

The role involves operating store equipment, stocking and preparing ingredients and products, receiving and processing orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Team members work in a fast-paced store environment with varying temperatures, food-related odors and dust, hot surfaces, sharp edges, moving parts, and occasional outside tasks in varying weather.

The work is primarily performed standing and includes frequent reaching and hand use, along with walking, lifting, carrying, pushing, pulling, bending, and occasional climbing or crouching. Deliveries may require handling cases weighing up to 50 pounds. The employee must communicate effectively with customers and coworkers, follow written instructions, process payments accurately, and enter orders using a keyboard or touch screen.

Requirements

• Must be at least 16 years of age.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination to make precise movements quickly and accurately.
• Ability to use a computer keyboard or touch screen.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical duties described, including standing, lifting, carrying, pushing, pulling, bending, reaching, and occasional climbing or crouching.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Use a computer keyboard or touch screen to enter orders.
• Unload deliveries and move ingredients and supplies to storage.
• Perform other store tasks such as changing sign prices, washing walls, or maintenance as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed