Customer Service Rep./Pizza Maker - Southside

Domino's Franchise•Birmingham, AL

About The Position

The Customer Service Rep./Pizza Maker provides customer service by handling phone and in-person interactions, helping customers choose products, and processing orders. The role involves working with teammates to meet service goals and improve customer satisfaction, learning company policies, products, and services, and seeking support from others to resolve challenging issues. The posting emphasizes excellent customer service, honesty, transparency, accountability, mutual respect, teamwork, and a safe and stable work environment.

Requirements

  • Strong verbal and written communication skills.
  • A friendly attitude and customer-focused approach.
  • Ability to multitask in a fast-paced environment.
  • Math skills sufficient to process transactions.
  • Problem-solving skills.
  • Attention to detail.
  • Ability to work as part of a team.
  • Flexibility.
  • Previous customer service experience is not required.

Nice To Haves

  • Previous customer service experience.

Responsibilities

  • Handle customer interactions in person and by phone.
  • Help customers find suitable products and process their orders.
  • Work with coworkers to achieve service goals and improve customer satisfaction.
  • Learn and stay informed about company policies, products, and services.
  • Identify difficult issues and seek help from others when needed.
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