Customer Service Representative- START ASAP

TEKsystems • Brevard, NC

1d • $16 - $18 • Onsite

About The Position

Customer Service Specialist – Healthcare Services. This role is ideal for individuals who thrive in fast-paced environments and enjoy providing exceptional service. Handle inbound and outbound calls to assist patients and healthcare providers. Process orders, verify documentation, and schedule equipment deliveries. Educate patients on financial responsibilities and insurance coverage. Review and enter information into EMR systems accurately. Obtain pre-authorizations and verify insurance eligibility. Collaborate with internal teams to ensure smooth service delivery. This is a fantastic opportunity to join a growing team and build a career in healthcare support. If you're ready to make a difference, apply today!

Requirements

• Strong communication and organizational skills
• Ability to multitask and work efficiently under pressure
• Customer-first mindset and attention to detail

Nice To Haves

• Familiarity with healthcare documentation and insurance processes

Responsibilities

• Handle inbound and outbound calls to assist patients and healthcare providers
• Process orders, verify documentation, and schedule equipment deliveries
• Educate patients on financial responsibilities and insurance coverage
• Review and enter information into EMR systems accurately
• Obtain pre-authorizations and verify insurance eligibility
• Collaborate with internal teams to ensure smooth service delivery

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed