Customer Service Representative - Solutions Center

Leaders Furniture • Largo, FL

22h

About The Position

Leaders Furniture is a family-owned Florida manufacturer and retailer of outdoor furniture. The Customer Service Representative is part of the Solutions Center team and helps customers after they receive their purchases. The position uses an organized dashboard and modern systems to manage work and support clear, efficient service. The team works in a calm, open, and supportive environment with daily interaction and collaboration among teammates.

Requirements

• Warm, positive attitude and genuine interest in helping people as part of a team.
• Strong verbal and written communication skills.
• Willingness to learn and find efficient solutions.
• Honesty and reliability; follow through on commitments.
• Desire to succeed, with humility to own mistakes and try again.

Nice To Haves

• Customer service or retail experience.

Responsibilities

• Provide helpful, appreciative, and meaningful communication to resolve customer needs after purchase.
• Coordinate with showrooms, the distribution center, the repair team, and vendors.
• Work through the organized dashboard each day to keep tasks clear, efficient, and under control.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Paid time off after 90 days
• 401(k) with up to 30% annual discretionary company match
• Employee discounts
• No weekends or evenings; department hours are Monday through Friday, 8 a.m. to 5 p.m.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed